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Quality AssurancePratt & Miller’s quality assurance department is a small group that interacts with all of the company’s operations. Their purpose is to use proven quality tools and processes to ensure complete customer satisfaction with every aspect of Pratt & Miller’s products and services. ISO 9001:2008 certified, Pratt & Miller continuously monitors and measures its projects, verifying quality to exacting specifications throughout each step in production. For example, its equipment from Faro Technologies already checks two and three-dimensional measurements with extreme accuracy. Now, a new contract with Zeiss is adding equipment that, in combination with FARO, will increase dimensional accuracy to even higher levels. Continuous verification immediately identifies when adjustments or changes in procedures and equipment are necessary, which, in turn, ensures continuous improvement of the end product. 
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